Return & Refund Policy

Last updated: July 28, 2026

We want you to be happy with your Fishing Anonymous purchase. This policy applies to orders shipped within the United States.

30-day return window

We accept returns of defective and non-defective products within 30 calendar days after delivery. To qualify for a return, the item must be unused, unworn, unwashed, and in the same condition in which it was received, with all original tags, accessories, and packaging.

How to start a return

Email tyler.maschger@gmail.com with your order number, the item you want to return, and the reason for the return. For damaged, defective, or incorrect items, please include clear photos. If the return is approved, we will provide return instructions and the return mailing address. Returns sent without first contacting us may not be accepted.

Returns are accepted by mail only. Please use a trackable shipping service and keep the shipping receipt until your refund is complete.

Return shipping costs

• Defective, damaged, or incorrect items: Fishing Anonymous will cover reasonable return shipping costs or provide a prepaid return label.
• Non-defective returns, sizing issues, or change of mind: The customer is responsible for return shipping costs.

We do not charge a restocking fee. Original shipping charges are not refundable unless the product was defective, damaged, or incorrect.

Exchanges

We accept exchanges within the same 30-day window, subject to product availability. Contact us before returning the item so we can provide instructions. If the requested replacement is unavailable, we will offer a refund for the eligible returned item.

Refunds

After we receive and inspect the return, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method, generally within 5 business days of inspection. Your bank or card provider may require additional time to post the credit.

Items that cannot be returned

We cannot accept returns of gift cards; custom or personalized products; final-sale items; or products that have been worn, washed, used, altered, or damaged after delivery. For hygiene-sensitive products, all protective liners and seals must remain intact. These exceptions do not limit your rights if an item arrives defective, damaged, or incorrect.

Order issues and cancellations

Please inspect your order promptly after delivery and contact us as soon as possible if an item is defective, damaged, missing, or incorrect. If you need to cancel an order, contact us immediately. We cannot guarantee cancellation after fulfillment has begun.

Contact

Questions about returns, exchanges, or refunds can be sent to tyler.maschger@gmail.com.